With the Ontario stay at home order in place, we encourage you to shop online and choose home delivery. We are also open for curb-side services. While our store may be closed to in-person shopping for now, we are still available to help you #GoOutAndPlay.
Shop online at www.wildrock.net
Shop bikes, YETI & snow sports at www.wildrockbicycles.com
Phone consultations:
Tuesday - Saturday, 10AM - 5PM
705-745-9133
Find our COVID-19 policy here and some FAQs.
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Wild Rock Hours in Detail
We are currently open for online shopping, phone consultations, curb-side pickup and local delivery, and contact-free bike service during these hours:
- Mondays CLOSED
- Tuesdays 10AM - 5PM
- Wednesdays 10AM - 5PM
- Thursdays 10AM - 5PM
- Fridays 10AM - 5PM
- Saturdays 10AM - 5PM
- Sundays CLOSED
Returns
Wild Rock remains absolutely committed to helping our customers fuel their outdoor passions with the best outdoor gear. We understand that sometimes a purchase just isn't quite right.
- Returns can be made for store credit, or refund within 30 days of purchase. Sale and discounted items can be returned for STORE CREDIT ONLY.
- Goods must include original tags and be in resalable condition.
- For the safety of both our customers and staff, delivery drivers cannot accept product returns.
- If you feel that you or anyone in your household has been exposed to COVID-19 or is showing symptoms we ask that you hold your return items for a further 14 days. Please be reassured that we will honour your return request at that time.
- Christmas gifts purchased before December 1st must be returned for store credit or refund by January 16th.
- Christmas gifts purchased before November 15th can be returned for store credit by January 16th.
More details about our price guarantee, returns and warranty process here.