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Online Shopping and Curb-side Pickup

Online Shopping and Curb-side Pickup

With the Ontario stay at home order in place, we encourage you to shop online and choose home delivery. We are also open for curb-side services. While our store may be closed to in-person shopping for now, we are still available to help you #GoOutAndPlay.

You can order online 24 hours a day, and we are available for phone consultation,curb-side holiday returns and bike/ski service during our regular business hours.


Shop online at www.wildrock.net
Shop bikes, YETI & snow sports at www.wildrockbicycles.com

Phone consultations:
Tuesday - Saturday, 10AM - 5PM
705-745-9133

Find our COVID-19 policy here and some FAQs.

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Wild Rock Hours in Detail

We are currently open for online shopping, phone consultations, curb-side pickup and local delivery, and contact-free bike service during these hours:

  • Mondays CLOSED
  • Tuesdays 10AM - 5PM
  • Wednesdays 10AM - 5PM
  • Thursdays 10AM - 5PM
  • Fridays 10AM - 5PM
  • Saturdays 10AM - 5PM
  • Sundays CLOSED

Returns

Wild Rock remains absolutely committed to helping our customers fuel their outdoor passions with the best outdoor gear. We understand that sometimes a purchase just isn't quite right.

  • Returns can be made for store credit, or refund within 30 days of purchase. Sale and discounted items can be returned for STORE CREDIT ONLY.
  • Goods must include original tags and be in resalable condition.
  • For the safety of both our customers and staff, delivery drivers cannot accept product returns.
  • If you feel that you or anyone in your household has been exposed to COVID-19 or is showing symptoms we ask that you hold your return items for a further 14 days. Please be reassured that we will honour your return request at that time.
  • Christmas gifts purchased before December 1st must be returned for store credit or refund by January 16th.
  • Christmas gifts purchased before November 15th can be returned for store credit by January 16th.

More details about our price guarantee, returns and warranty process here.