We accept used clothing and gear from trusted outdoor brands. We'll accept most items, as long as they are from an accepted brand & category, and are clean & in good condition.
Gear with the following issues is frequently sent in, but is not eligible for trade-in.
Original manufacturer and care tags are required and must be legible to verify size, material, and authenticity.
Gear must not have been modified from its original design, including personalized embroidery or custom prints for teams or clubs.
All components must be present, intact, and functional to ensure the gear’s usability and safety.
Accepted gear is subject to change. Stay up-to-date with the currently accepted brands & categories.
Gear that is clean and in good condition is further classified into three tiers. Trade-in credit is determined based on the product category, brand, and condition tier.
New or like-new — No signs of wear.
Used a handful of times — Minor signs of wear.
Used regularly — Normal signs of wear.
Here's what we look for when assessing gear — our team, who have final say when it comes to accepting gear, uses the same checklist.
Physical openings or tears in fabric, padding, or other materials.
Not Eligible: Obvious holes, or holes that compromise the performance — for example, a tent rainfly with holes that leak, or boots with holes in the soles.
Discoloration from dirt, sweat, mold, or spills that may weaken fabric or hold odours.
Not Eligible: Obvious or high-contrast staining — for example, large grease marks on a jacket sleeve or food spills that could attract mold.
When layers of a material start to separate or peel apart.
Not Eligible: Any peeling — like a waterproof layers splitting on a tent floor or jacket or a ski’s top layer lifting from the core.
Small balls or fuzz that form on the surface of fabrics due to friction and wear.
Not Eligible: Heavy pilling — for example, excessive fuzz that makes the item look overly worn.
The reduction in size of materials, often due to exposure to heat or water.
Not Eligible: Obvious shrinkage that affects size or performance — like wool base layers that shrank in the wash or tent fabric that has contracted significantly.
When fabric edges unravel or threads break loose.
Not Eligible: Visible fraying or fraying in structural or weight-bearing areas — like backpack straps or harness webbing with loose, worn fibers.
Loose threads that have been snagged or pulled from the weave of a fabric.
Not Eligible: Prominent pulled threads, or pulled threads that compromise the fabric’s integrity or appearance.
Elastic parts that have lost their stretch and no longer hold their shape properly, reducing the fit and function of waistbands, cuffs, straps, or hems.
Not Eligible: Elastic overstretched — jacket cuffs don’t stay snug or waistbands sag, rendering the item uncomfortable or ineffective.
Fading, brittleness, or weakening of materials caused by prolonged exposure to sunlight.
Not Eligible: Noticeable fading and fragile fabric — like a tent fly that tears easily after years of sun exposure.
Gear with the any of the following issues is not eligible for trade-in.
Chat with an expert. Contact us by email at [email protected], or by phone at +1 (705) 745-9133.
Order shipping supplies, pack up your gear, and send it to us. You can get a detailed quote during this process.
Bring your gear to the store—our staff will walk you through the process and give you a detailed quote.
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