Prepaid Shipping Label (Bring your own packaging)
Already have suitable packaging? Save money, time, and materials with a prepaid shipping label. Our prepaid shipping labels let you send in your gear using boxes or mailers you already have at home — just pack, label, and ship your gear. Need a ready-to-go shipping bag instead? Choose our Closet Cleaner (Soft Shipping Bag).
Your will receive an email from Purolator with a shipping label and a QR code within 1-2 business days of purchase. Purolator offers both printer-free and printable label options:
If you don't have a printer:
- Pack your clean gear
- Bring the package and your phone to a Purolator location that offers Label Free Returns
- Purolator will scan the QR code from the email on your phone and print a shipping label for your package
If you have a printer:
- Pack your clean gear
- Print your shipping label
- Affix the label to the package, either:
- Inside a clear plastic shipping pouch; or,
- By covering the entire label with clear packing tape
- Seal the package
- Drop it off at any Purolator location, or schedule a pickup by calling 1 (888) 744-7123
Check our Gear Inspection Guide for more details on what we accept. If your gear isn't accepted you can reclaim your gear within 7 days, or we'll do our best to give it a second life. A return shipping fee will apply.
What You Get
If you gear is accepted, you'll get credit (typically 10–25% of the estimated new value), issued as an online gift card.
You can use your online gift card to shop for new and used gear, or to make a donation to the ComPassion Project.
Ready to send us your gear?
Add your shipping label or Closet Cleaner to the cart. If you got a quote, it will be attached to your order. Trade-In Terms apply.
